Careers at deVOL

We are looking for someone with a real passion for providing the highest level of customer service, to join our ever-growing, dynamic and experienced team of showroom assistants and receptionists.

This role is key to the success of deVOL as you will be the first point of contact for customers calling our Cotes Mill office.

In addition to corresponding with customers over the phone, you will be emailing customers, providing customer service for web sales, and directing calls to the appropriate departments within the business.

The responsibilities in the role include:

• Learning about all aspects of deVOL so you can confidently chat with customers.
• Fielding calls from customers enquiring about deVOL’s range of products and accessories.
• Answering telephone and email queries concerning customers' existing or prospective orders.
• Providing friendly advice and support.

We would love you to have:

• An excellent phone manner.
• A professional and friendly approach.
• An existing interest in interiors would be advantageous.
• A welcoming and efficient manner that puts customers and staff at ease.
• A keen eye for detail.
• The ability to muck in with all types of work to ensure the smooth running of our office.

To apply, please submit your CV, and cover letter explaining why you would love to join our team and what makes you the ideal candidate for this role.

Apply Here

We're seeking a well-organised, friendly, and approachable individual who is comfortable working in a fast-paced setting and can provide valuable support to our Project Management team. 

You'll be joining a team of experienced project managers working on various projects across the country. The position is rewarding and diverse, and we're eager to train the right candidate.

Your responsibilities will include, but won't be limited to:

• Creating job information during handover.
• Communicating with designers to note changes or specific job details for customers.
• Assisting in compiling project "sign-off" paperwork.
• Making adjustments to drawings following surveys.
• Following up on sign-off information like colour choices and appliance lists.
• Offering suggestions for design changes along with designers and project managers, as needed.
• Helping with customer questions and interactions during projects, which could involve confirming choices or providing service plans.
• Developing strong product knowledge.
• Assisting with quality control checks before dispatch.
• Occasionally traveling to project sites.

We would love you to have: 

• Excellent organizational and time-management skills.
• Previous experience in customer-facing roles.
• Strong written and verbal communication skills.
• Keen attention to detail and a practical mindset.
• An open, personable, and friendly approach.
• Dedication to providing consistent support.
• A minimum of A-Level grades A-C.
• A valid driving license (occasional travel for site visits is required).
• A genuine interest in interior and/or furniture design.
• Proactive initiative and a strong eagerness to contribute to our shared objectives.

If you're considering a career in Project Management, the Junior Project Coordinator role provides an excellent starting point. You'll gain essential insights into managing projects from beginning to end in the furniture industry. Depending on your progress, advancement opportunities could open up after a year.

In return, we offer a competitive starting salary based on experience, and during your first year, you will receive training in the role and performance appraisals. 

 To apply, please submit your CV, portfolio, and a cover letter explaining why you would love to join our team and what makes you the ideal candidate for this role.

Apply Here

We are looking for a motivated, capable, and friendly individual to join our Product Design team at our Leicestershire office. Ideally, you will have an industrial or product design background.

You will be working closely with our Research & Development team to help develop new kitchen and accessory ranges. The Research & Development team is involved in all aspects of the design and development of new and existing products and accessories.

Your responsibilities will include, but won't be limited to:

• Research (market research, materials, manufacturing processes, suppliers, and manufacturers).
• Development of new and existing products.
• Prototyping.
• Producing CAD drawings (2D & 3D) and information for product documentation.
• Sample ordering, reviewing, and testing.
• Communicating with suppliers and manufacturers.
• Initial production of new products.
• Continued product quality control.
• Product costing and profitability.
• Liaising with other departments.
• General administration.
• Product compliance, certification (UK & US), and Intellectual Property.

We would love you to:

• Have a creative qualification.
• Be able to prioritise and plan your workload.
• Show initiative and be self-motivated.
• Work well in a team and independently.
• Have excellent attention to detail.
• Be experienced in 2D and 3D CAD (Autocad/Draftsight & Solidworks).
• Have 2 or more years of industry experience (preferable but not essential)
• Have a genuine passion for homeware products and interiors.

We are looking for candidates who are ambitious and keen to have a career in the furniture and homeware-making industry.

In return, we offer a competitive starting salary based on experience, and during your first year, you will receive training in the role and performance appraisals. 

To apply, please submit your CV, portfolio, and a cover letter explaining why you would love to join our team and what makes you the ideal candidate for this role.

Apply Here 

We are looking for a friendly, organised and well-presented person to join the reception team at our St Johns showroom in London on Saturdays.

As one of the first people our customers meet, you will play an important role in creating a warm, relaxed and memorable experience for everyone visiting deVOL.

This role would suit someone with an interest in interiors, antiques, design and customer service, who enjoys speaking with people and being part of a creative and hardworking team.

Working Hours:

Saturdays, 10:00 am – 5:00 pm
 

Your job will involve:

• Welcoming customers to St Johns and helping create an enjoyable and memorable showroom experience.
• Developing a strong understanding of deVOL kitchens, furniture, accessories and antiques to confidently assist customers with questions and advice.
• Supporting designers and other showroom staff with day-to-day tasks.
• Assisting customers with gift and antique purchases, including taking payments.
• Helping maintain the smooth running of the showroom during busy Saturday opening hours.
• Being hands-on and proactive with any jobs that require attention throughout the day.

We would love you to be: 

• Friendly, confident and personable.
• Organised with a keen eye for detail.
• Comfortable speaking with customers and visitors.
• Interest in interiors, design, antiques or customer service.
• Able to work independently and as part of a team.
• Responsible, proactive and willing to help wherever needed.
• GCSE grades A–C (or equivalent) in Maths and English.
• Flexible during busy Christmas and holiday periods where possible.

In return, we offer a competitive starting salary based on experience, and during your first year, you will receive training in the role and performance appraisals.

If you would like to be considered for this position, please submit your CV, and a cover letter below explaining why you would love to join our team and what makes you the ideal candidate for this role.

Apply Here